Terms & Conditions

By accessing or using WeGigs (“the Platform”), operated in the Kingdom of Cambodia, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.

These terms apply to all visitors, customers, and service providers (“Workers”) who use WeGigs through our web or mobile applications.

You must be at least 18 years old to create a WeGigs account. You agree to provide accurate, current and complete information, including a valid Cambodian phone number.

Workers must complete identity verification (ID + selfie) before being listed as verified providers. WeGigs may suspend or remove accounts that submit false information.

Customers are responsible for clearly describing the service required, providing accurate location details, and communicating respectfully with Workers.

Customers must pay agreed quotes directly to the Worker unless using a future WeGigs-managed payment feature. WeGigs is not a party to the service contract between customer and Worker.

Workers agree to deliver services as advertised, honour quoted prices, arrive on time, and maintain professional conduct.

Workers must hold any licenses required by Cambodian law (e.g. for electrical or driving work) and operate safely. Repeated negative reviews or complaints may result in account suspension.

Users must not: misrepresent identity, post illegal or harmful services, harass other users, attempt to bypass platform messaging to commit fraud, or scrape WeGigs data.

WeGigs reserves the right to remove content and suspend accounts at its sole discretion to protect the community.

All quotes are estimates between the customer and Worker. WeGigs currently does not process payments. When in-app payments launch, applicable service fees will be displayed in advance.

Workers are responsible for declaring income to relevant Cambodian tax authorities.

Reviews must reflect genuine experiences. Fake, paid, or retaliatory reviews are strictly prohibited and may result in removal and account suspension.

WeGigs may moderate review content to remove offensive language or personal data.

WeGigs provides a community Trust & Safety team to mediate disputes between customers and Workers. We are not legally responsible for resolving the underlying service contract.

Where possible, parties should attempt resolution directly through in-app messaging before escalating to support.

WeGigs provides the Platform “as is” without warranty of any kind. We do not guarantee uninterrupted service, the quality of any Worker, or the outcome of any service booked.

To the maximum extent permitted by law, WeGigs shall not be liable for indirect, incidental, or consequential damages arising from use of the Platform.

We may suspend or terminate any account that violates these terms, repeatedly receives complaints, or engages in fraudulent behaviour. Users may delete their account at any time from Settings.

We may update these Terms from time to time. Continued use of WeGigs after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms? Email info@wegigskh.com or message us through the in-app Help Center.